How It Works
Check-In To Dispatch. Six Steps.
Exactly what happens to your load, start to finish.
Photo: wide shot of dock doors / trailers backed in at your facility
The Process
Six Steps, One Dock Door At A Time
Step 04 only applies when a load needs restacking or rework.
Photo: dispatcher on phone/laptop confirming a load
01
Book Your Load
Call or submit a quote. We confirm door, rate, and check-in time.
~15 min
Photo: trailer checking in at gate / BOL scan
02
Check-In & Scan
BOL verified, trailer directed straight to its assigned door.
~10 min
Photo: pallets being sorted/staged by destination on dock floor
03
Sort & Inspect
Unloaded, sorted, and checked for damage or shortages.
30–90 min
Photo: worker rebuilding/re-wrapping a pallet
04
Restack / Rework
Only if needed — rebuilt, relabeled, or repaired to spec.
1–3 hrs · if needed
Photo: forklift loading pallets onto outbound trailer
05
Reload & Verify
Loaded onto the outbound trailer, count re-verified.
30–60 min
Photo: sealed trailer pulling out from dock / paperwork in hand
06
Dispatch
Trailer rolls out, paperwork sent digitally same day.
~15 min
See It In Action
Inside The Facility
Dock door exterior, trailers lined up
Forklift moving pallet inside warehouse
Close-up: shrink-wrapped, labeled pallet
Team member with clipboard/scanner doing QC
Stay In The Loop
What You Hear From Us
Icon/graphic: confirmation text on phone screen
Confirmation #
At booking, with door + check-in time.
Icon/graphic: live status update notification
Live Updates
Text/email at check-in, rework, reload.
Photo: before/after shot of a corrected pallet
Photo Proof
Before/after on every correction.
Icon/graphic: digital BOL document
Final Paperwork
Updated BOL sent within the hour.
Set Your Clock
Turnaround By Load Type
Standard Crossdock
< 1 hrs
Check-in → Sort → Reload → Dispatch
Restack Only
1 hrs
Adds Restack step
Rework / QC
Same Day
Volume dependent
Storage / Transload
Flexible
Billed by the day
Common Questions
About The Process
Same-day booking or ahead of time?
Same-day usually works for standard jobs. High-volume work — book a day ahead.
What if there’s damage or a shortage?
We stop, photograph it, and call you before doing anything else.
Does my driver wait or drop the trailer?
Either. Most wait for standard turns; drop-and-hook available for longer jobs.
How do I track my load?
Text/email at check-in, rework, and dispatch — or call dispatch anytime.
What if my load is non-standard?
Call dispatch first. Hazmat, oversized, multi-stop — usually still doable.
Get Moving
Not Sure Which Service You Need?
- Response within 60 minutes, 24/7
- No contract for one-off loads
- Photo documentation on every job
Dispatch team on a call, or a wide dock shot with multiple doors active